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Legal

Terms of Use and Refund Policy

Effective date: November 5, 2026

1. Agreement

These Terms of Use apply to the Signal Strategy Hub website and to The Follow-Up Intelligence toolkit. Signal Strategy Hub is a digital product line distributed by SAM Technologies Holdings, Inc., located at 131 Continental Dr, Suite 305, Newark, New Castle County, Delaware 19713, United States ("we", "us", or "our"). By purchasing or using the toolkit, you agree to these terms.

2. The product

The Follow-Up Intelligence is a digital toolkit of guides, templates, a prompt, and a spreadsheet tracker. It is not software, a subscription service, or an automated sales platform.

3. Purchase and payment

Purchases are processed by Lemon Squeezy, which acts as the merchant of record and handles payment, sales tax, and digital delivery, with payments processed through networks including Stripe. The price is shown at checkout in US dollars. Your card statement will show the charge as SAM TECHNOLOGIES or SAM TECH, depending on your card issuer.

4. Access

After purchase, you will receive access to download the materials. Access is available for one year from your purchase date. We recommend saving copies of the files to your own device.

5. License and Intellectual Property

All materials in The Follow-Up Intelligence, including its underlying methodology, its overall structure, sequence, and organization (including how its components are selected, combined, and arranged), the T.R.A.C.T.I.O.N. Method, the First 15 Minutes Method, text, templates, prompts, tracker, and design, are proprietary methods, frameworks, and works owned by or licensed to SAM Technologies Holdings, Inc. and are protected by copyright and international intellectual property laws. Your purchase grants you a limited, personal, non-exclusive, non-transferable license for one individual user.

You may:

  • Use the materials in your own direct professional work.
  • Adapt the templates and messages for your own individual client and business communications.
  • Use the AI Follow-Up Prompt within AI tools to generate messages for your own business communications.

You may not, without prior written permission:

  • Copy, reproduce, resell, sublicense, share, or distribute the materials, in whole or in part.
  • Publish or upload the materials to any website, social network, shared cloud drive, or file-sharing platform.
  • Use the materials, the underlying methodology, the T.R.A.C.T.I.O.N. Method, or the First 15 Minutes Method in courses, workshops, coaching programs, templates, or commercial products offered to third parties.
  • Replicate the structure, sequence, or organization of these materials to create similar programs, toolkits, or products.
  • Create derivative or competing frameworks and products based on these materials.
  • Input or upload the materials into any AI model, tool, or service for model training, summarization for third-party access, or to generate competing resources.
  • Remove, obscure, or alter any copyright, watermark, or ownership notice.

Teams and Multi-User Access: Each license covers one individual user. For team, corporate, or organization-wide access, contact [email protected].

Violations: Any breach of this section terminates your license immediately without notice or refund. We reserve all rights to pursue all available legal remedies and the immediate takedown of infringing materials from any platform.

6. Refund policy

Your purchase is covered by a 30-day guarantee. If the toolkit isn’t right for you, email [email protected] within 30 days of your purchase date with your order details, and we will process a refund. Refunds are issued to the original payment method through Lemon Squeezy.

7. No guarantee of results

The toolkit provides practical resources and guidance. We do not guarantee responses, sales, revenue, or any specific business outcome. Results depend on many factors beyond our control.

8. Third-party AI tools

The AI Follow-Up Prompt is designed for use with external AI tools such as ChatGPT. These tools are provided by third parties under their own terms. Free versions may have usage limits. You are responsible for reviewing any AI-generated content before sending it.

9. Limitation of liability

To the extent permitted by law, the materials are provided "as is", and our total liability for any claim related to the product is limited to the amount you paid for it.

10. Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law rules.

11. Changes

We may update these terms from time to time. The updated version will be posted on this page with a new effective date. If any part of these terms is found unenforceable, the remaining terms will remain in full effect.

12. Contact

Questions? Email [email protected] or write to SAM Technologies Holdings, Inc., 131 Continental Dr, Suite 305, Newark, New Castle County, Delaware 19713, United States.